PCN Management & Support

Strategic, clinical, and operational support to help Primary Care Networks deliver integrated services and meet contractual goals.

Helping PCNs Thrive Through Collaborative Support

Primary Care Networks (PCNs) play a crucial role in transforming local healthcare—but managing multi-practice networks comes with challenges. Our PCN Management & Support service offers tailored assistance to PCN leads, clinical directors, and member practices, helping you implement ARRS roles, streamline operations, and achieve your network’s goals efficiently and compliantly.

We support both the vision and the day-to-day—making your PCN more coordinated, capable, and clinically effective.

Key Features of Our PCN Management & Support Service

  • ARRS Workforce Planning: Help with recruiting, onboarding, and supervising ARRS-funded roles like pharmacists, pharmacy technicians, and care coordinators.

  • Service Development: Design and support of services such as SMRs, hypertension case-finding, and enhanced health in care homes (EHCH).

  • Governance & Compliance Support: Guidance to ensure your PCN meets NHS contract obligations, including reporting, supervision, and clinical safety.

  • Training & Mentorship: Ongoing development for PCN-employed staff, including clinical supervision, leadership coaching, and structured inductions.

  • Digital & Data Support: Assistance with using GP IT systems, population health tools, and QOF or IIF performance tracking.

Benefits to PCNs and Practice Leaders

  • Smoother Network Operations: Reduce friction across practices and streamline workflows across ARRS staff and services.

  • Higher Return on Funding: Maximise the value of ARRS roles by ensuring proper deployment, supervision, and performance tracking.

  • Better Patient Outcomes: Well-coordinated PCNs provide more timely, equitable, and integrated care to their local populations.

  • Stronger Governance: Stay ahead of NHS contract requirements and workforce expectations with proactive management and oversight.

Why Our PCN Support Stands Out

We understand the unique pressures of managing a PCN. Our team brings clinical insight and operational expertise—so whether you need help aligning multiple practices or scaling innovative services, we offer hands-on support that delivers clarity, cohesion, and clinical impact.

Frequently Asked Questions

Do you help PCNs onboard and supervise new ARRS staff?

Yes. We support recruitment, induction, supervision, and ongoing development of ARRS staff, particularly pharmacists and pharmacy technicians—ensuring they integrate well and deliver value from day one.

Can you assist with developing PCN-wide services?

Absolutely. From SMR clinics to hypertension case-finding, we help design, launch, and evaluate services that align with NHS priorities and benefit your entire patient population.

What do our Clients say?

Pharmacy and I have become an integral part of our practice. They have streamlined out processes and embedded themselves into our DNA. There is no distinction between practice staff and P&I staff.
Practice Manager, WVMP
The specialist support, skills and knowledge that P&I brings into the PCN is in excess of what we could deliver internally, and removes a huge demand on the lead GPs
Practice Manager, T&B
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